Customer Support Executive
1 Nos.
93818
Full Time
1.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 3.00 LPA
IT Software- Application Programming / Maintenance
IT-Software/Software Services
Any - Any Graduation
Job Description:
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot technical issues related to SQL Server and Crystal Reports, guiding customers through problem resolution.
- Provide product information and assist customers in using our software solutions effectively.
- Document customer interactions and maintain detailed records of issues and resolutions in our support system.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution.
- Conduct training sessions for clients on software features and functionalities.
- Stay updated on product features, updates, and industry trends to provide informed support.
Key Skills :
Company Profile
IT Company
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.